Your information
Privacy and your enquiry
This page explains the information involved in an enquiry or consultation and the arrangements for handling it. Policy effective date: [[JRV-PRIVACY-EFFECTIVE-DATE]].
The business responsible for this service
JarrahVet is operated by [[JRV-LEGAL-ENTITY]]. Business registration details: [[JRV-BUSINESS-REGISTRATION]].
Privacy contact: [[JRV-PRIVACY-CONTACT]].
Information involved in an enquiry or appointment
An enquiry may include your name, contact details, suburb and information about your pet. An appointment may require further contact information, clinical history, test results, correspondence and payment-related records.
Please provide information relevant to the enquiry. Do not enter card numbers, identity documents or unrelated sensitive information in a general message field.
Confirmed collection channels and information collected by each: [[JRV-PRIVACY-COLLECTION]].
How information is used and shared
Information supplied for an enquiry is used to understand the request and arrange an appropriate response. Clinical care may involve obtaining or sharing relevant records with the veterinary teams involved, with the appropriate permission or other applicable basis.
Confirmed purposes, recipient categories and circumstances for disclosure: [[JRV-PRIVACY-USES]].
Website, communication, payment and record-system providers: [[JRV-PRIVACY-PROVIDERS]].
Storage and retention
Storage locations, any overseas handling and security arrangements: [[JRV-PRIVACY-STORAGE]].
Retention periods and the process for disposing of information: [[JRV-PRIVACY-RETENTION]].
Questions, corrections and privacy concerns
Access, correction, complaint and response arrangements: [[JRV-PRIVACY-REQUESTS]].
Contact [[JRV-PRIVACY-CONTACT]] with a privacy question. Please describe the concern without sending unnecessary sensitive documents in the initial message.
The next step
Let’s talk about your dog’s care.
Understand the options and make a considered decision.